Customer Support
Direct assistance and technical optical guidance
Get rapid support for your orders and 400-450nm filtration questions from our optics specialists.
< 24 hrs
Response time
30 days
Risk-free trial
Free
Shipping in the USA
Inquiries
Send us a message
Whether you need order tracking or details about your frames, our support team replies within one business day.
You can also write to us at
contact@getfocusaura.com
Common Queries
Frequently asked questions
Everything you need to know about our CR-39 precision lenses, shipping and return protocols.
Color Distortion
Our precision coatings filter high-frequency 400-450nm glare without introducing the yellow tint common in cheap novelty glasses, ensuring accurate color rendering.
Prescription Options
Right now our frames come with non-prescription (plano) lenses. If you need prescription lenses, write to us and we will tell you what is possible.
Shipping Speeds
We ship within the United States and shipping is free. Orders are usually prepared in 2-4 business days, and you will get a tracking number by email as soon as your order ships.
Returns
Every order is backed by a 30-day risk-free trial. If your frames are not right for you, contact us within 30 days and we will help.